Management
You will need these frequently requested skills to really do well:
The management team guides the development, maintenance, and allocation of resources to attain organizational goals.
To be part of the management team, you must enjoy working with people and leading teams while collaborating and problem solving. Be passionate about people and helping employees grow their careers. Be able to balance the opposed priorities of having engaged employees, happy customers, and healthy sustained business results.
A Day in the Life of Management
Morning
Check-in with team members and ensure that everyone understands what needs to get accomplished for the day. Identify coaching opportunities
Midmorning
Monitor emails and phone calls to answer questions and address issues that pop-up. Assist team in accomplishing daily goals. Sometimes this involves actually helping with the required tasks and other times it involves creating the plan and coordinating the effort. Also continue working on strategic initiatives that are focused on improving employee engagement, the customer experience, or the business results.
Afternoon
Ensure work completion. Professionally and empathetically hold the team accountable for accomplishing the goals of the day. Look ahead and make sure the team is ready for the challenges of the future.
